Below are some recommendations for solving video application issues:

• First, open an incognito window in your browser.
• Then enter the posting’s URL.
  • If your camera/microphone is working before you start recording, you need to speak once to allow your microphone to be detected.
  • This will turn both the camera and the video icon green. At this point, you can start recording.
• If you are on Chrome, the screen recording below will show you how to make sure you’ve given the camera/microphone the right permissions.
  • Note, you must refresh your browser window after changing permissions.
• If you blocked permissions, the screen recording below will show you how to enable it again.
  • Note, you must refresh your browser window after changing permissions.
• If you are on Firefox, the screen recording below will show you how to make sure you’ve given the camera/microphone the right permissions.
  • Note, you must refresh your browser window after changing permissions.
• If you blocked permissions, the screen recording below will show you how to enable it again.
  • Note, you must refresh your browser window after changing permissions.

Please contact our Talent Recruitment Team if you still have issues.